Information We Collect
When you contact Dallas Roof Master through our website or call us at +12142865623, we collect personal information you provide, including your name, phone number, email address, and property address. We also automatically gather non-personal data such as your IP address, browser type, and pages visited through analytics tools. This helps us improve your experience and serve you better as a trusted Dallas roofing contractor.
How We Use Your Information
We use your information solely to respond to your roofing inquiries, schedule inspections, provide estimates, and deliver our roofing services—including roof replacement, commercial roofing, and roof repair—across Dallas County. Your data helps us communicate with you about your project and ensure compliance with local building codes. We do not sell your information to third parties.
Third-Party Services and Call Tracking
We partner with Ringba for call tracking and analytics to measure the effectiveness of our advertising. Ringba may record and store call metadata and recordings for quality assurance. We also use Google Analytics to understand website traffic patterns. These third parties are contractually bound to protect your data and may not use it for their own purposes. Jurisdiction for any disputes lies in Dallas County, Texas.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, or as required by law—typically up to seven years for business records. After that period, we securely delete or anonymize your data. You may request earlier deletion by contacting us.
Your Rights
You have the right to access, correct, or delete your personal information held by Dallas Roof Master. You may also opt out of call recording or request that we stop processing your data. To exercise these rights, call us at +12142865623 or email our privacy team. We will respond within 30 days.
Security Measures
We implement industry-standard safeguards—including SSL encryption, firewalls, and access controls—to protect your data from unauthorized access, alteration, or disclosure. Our systems are reviewed regularly to maintain security. However, no online transmission is completely secure, and we cannot guarantee absolute protection.
Changes to This Policy
We may update this privacy policy from time to time. Changes will be posted on this page with a revised effective date. Your continued use of our website after changes constitutes acceptance. For questions, contact us at Dallas Roof Master, Dallas, TX, or call +12142865623.